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Privacy Policy

Our commitment to you

United City Football Club respects the privacy of our customers and online visitors. This Privacy Policy is to inform you of our online information practices, our practices concerning the collection, storage, processing, transfer and use of personal information, and the choices available regarding the collection and use of your personal information, including the UCFC account registration and related services.

What we collect and how we collect it

We collect various kinds of information to help us better serve our customers and visitors to our website:

  • Internet Protocol (IP) Addresses. For each visitor accessing or using our Service or browsing our website, our web server automatically recognizes and stores the visitor’s IP address (the internet protocol address of the visitor’s computer) to determine which areas of our website are being visited and how long each visitor spends there. This information helps us understand visitors’ traffic patterns through our Service and website so that we can enhance the overall usability of our website. Your computer provides this information automatically each time you log on, unless you have activated blocking technology available in some browsers.
  • Device Information. We may collect device-specific information, such as your hardware model, operating system version and unique device identifiers. We may also collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
  • Like many websites today, we may employ a standard technology called cookies to collect information about how you use our website in order to provide you with a better experience by measuring which areas of our website are of the greatest interest to you or to remember you when you return to visit us. We have no desire or intention to infringe on your privacy while you visit our website. Most browsers will allow you to erase cookies from your computer’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You can choose to set your browser to notify you when you receive a cookie, giving you the choice of rejecting or accepting the cookie. Cookies may also be used by third party ad-serving companies when they place ads on our website, and these cookies help control which ads are shown. These ad-serving companies may use cookies to collect non-personally identifiable information from you. Advertisers use this information to target the ads and measure their impact.
  • Personal Information. While we do not generally require that you provide us with individually identifiable information in order to visit, access or use our website, at times we may ask you to provide us with personal information that is associated with individually identifiable information, such as your e-mail address, name, telephone number, country, language, or demographic information. We do not require you to provide sensitive personal information (such as information about your health, political or religious beliefs, criminal offences alleged or committed, or sexual orientation), and request that you do not provide us with such information. Any such information you do provide voluntarily to us will be used only in accordance with this Privacy Policy.

What we do with personal information

The personal information you provide may be used to support your customer relationship with us. We want to use this data to tailor your experience at our website and with us generally. We do not collect or use the personal information which you submit for any unrelated purposes, other than when obligated or permitted by local laws to do so without informing you in advance or without obtaining your express consent.

Your information may also be disclosed to third parties where we are legally required or entitled to do so, for example in response to a request from a government or regulatory authority or in connection with potential legal proceedings. United City Football Club is not responsible for the actions of any government or regulatory authority with respect to your information or data.

We may also use your information to comply with laws or to defend ourselves in claims under such laws, or when necessary to exercise United City Football Club’s legitimate business interests and needs, in which case special care is taken to safeguard your rights and to ensure any use of your personal information is fair, lawful and proportionate.

If we merge with, or any part of United City Football Club is acquired by, another business (or enter into discussions concerning the same) we may share your information with such a business and its advisers; however, if we do so, we will ensure steps are taken so that your rights in relation to your information continue to be protected.

Children’s guidelines

United City Football Club will NOT knowingly collect online contact information from children or minors (as defined by local requirements), and if we learn that we have personal information about a child or minor, we will delete it from our systems. United City Football Club encourages parents or guardians (including other legal representatives) to spend time online with their children and to participate in their online activities. Children or minors are eligible to use our online sales transactions services ONLY with a parent’s or guardian’s consent to and payment for the transaction, or to the extent permitted by applicable law. If you are a child or a minor, you are required to get the permission of your parents or guardians in order to complete certain transactions on this website.

Use and disclosure of anonymous aggregated information

United City Football Club may also collect, aggregate and maintain anonymous information about our customers and online visitors to our website, such as visitors’ hobbies, interests, purchasing habits and the like. This data can then be used to tailor our content and advertising to deliver a better experience for our visitors. In addition, United City Football Club may also share such aggregate information about our visitors with advertisers, business partners, sponsors and other third parties, for example, to inform them of the percentage of male/female visitors or the percentage of visitors within a particular age range.

Security measures

We protect the personal information which you share with us. At United City Football Club, access to your personal information is limited to people who need it to do their work. It is our policy to maintain the integrity of any personal information in our possession. To prevent security breaches, United City Football Club uses several security techniques, such as SET or industry-standard Secure Socket Layer (SSL) encryption for transmission of credit card information or wherever personal information is required, to protect any personal information from unauthorized access by users; however, we cannot and do not guarantee security on the internet.

Inquiries or questions – your rights

In connection with processing of your personal data, you have certain rights:

  • You have the right to obtain confirmation as to whether or not your personal data is processed as well as to which personal data is processed.
  • You have the right to be informed of (i) the source of your personal data; (ii) the purposes and methods of the processing; (iii) the data custodian’s identity; and (iv) the third-party entities or categories of entities to whom or which the personal data may be communicated.
  • You have the right to obtain: (i) updating, rectification or integration of your data; and (ii) erasure, anonymization or blocking of your data if processed unlawfully.
  • You have the right to object, in whole or in part (i) on legitimate grounds, to the processing of your personal data, even though the data is relevant to the purpose of the collection; and (ii) to the processing of your personal data, where it is made for the purpose of sending advertising materials or direct selling, or else for the performance of market or commercial communication surveys.

If you have questions or concerns about United City Football Club policies and practices for handling personal information received through this online service, please contact info@unitedcityfootballclub.com. In order to allow us to provide you with faster service, please submit inquiries in English if possible and advise us of the country you are contacting us from.

How to opt-out of our use of your personal information

You may, at any time, opt-out of our use of your personal information by contacting United City Football Club. We will remove your personal information from our database(s) as soon as reasonably possible.

Linked websites

Other websites that are linked to/from our website may have different policies. United City Football Club does not share any personal information collected with those websites and is not responsible for any information or content of those websites. We encourage you to review the privacy policies posted on those websites for details. United City Football Club does not warrant or support any information or policies given on any website that is not controlled by United City Football Club.

Policy governing use; changes to Privacy Policy

This Privacy Policy may be written in various languages. In the event of any inconsistency in this Privacy Policy between the English version and any other version, the English version shall prevail. The terms of this Privacy Policy will govern the use and any information collected while it is in place. United City Football Club reserves the right to change this Privacy Policy at any time and we therefore encourage you to check our website from time to time for update. Changes to this Privacy Policy are effective at the time they are posted to our website.

Questions

For any questions or comments regarding this Privacy Policy or our website, please contact us at: info@unitedcityfootballclub.com. In order to allow us to provide you with faster service, please submit inquiries in English if possible and advise us of the country you are contacting us from.